Program Details 

1. PPS Club and KrisFlyer Elite Gold members can enjoy complimentary 12-month status match to the following HoteLux membership tiers: 

• PPS Club (Solitaire PPS Club and PPS Club)  = HoteLux Elite Plus

• KrisFlyer Elite Gold = HoteLux Elite

2. If you meet the criteria to participate in the HoteLux Status Match offer, your account will be upgraded to HoteLux Elite or Elite Plus for 12 months based on your existing KrisFlyer membership status. All 2023 Status Match requests must be submitted by and started no later than 31st Dec 2023. 

3. To keep the matched Elite status, you will need to earn a certain number of qualifying nights* booked by HoteLux within the 1-year period after the successful status match.  

• HoteLux Elite  = 15 nights 

• HoteLux Elite Plus = 30 nights 

To be considered for Elite status through this promotion, please complete HoteLux Status Match Request Form on HoteLux APP. We will send you an email to let you know if your request is approved. 

Required information: 

• HoteLux account (If you are not yet a member, join today.) 

• Valid email address on your HoteLux account 

• Copy of your current KrisFlyer membership card, which can also be obtained from your profile on singaporeair.com (please log-in to your account and navigate to “Profile”, then “Membership card” to download your membership card). It must clearly identify your name, current membership status, and your status expiration date, which should be valid at the time of the status match application. (Please note that the digital membership card on the SingaporeAir mobile app will not be accepted.) 

Please allow 5-7 business days for a response and for your account to be upgraded.

1. Cash Back Promotion is exclusive for the first qualifying booking of PPS Club and Solitaire PPS Club members who are matched to HoteLux Elite Plus status. 

2. All Eligible Users can only enjoy it once and the booking value is not cumulative. 

3. To register Cash Back Promotion, you will need to complete the qualifying stay before 31st December, 2023, I.e. check out date must be no later than 31st December, 2023.  

4. You will need to own a PayNow account to receive the cash back. The cash back amount will be paid to above account directly no later than 31 January, 2024. You are solely responsible for any fees or taxes that may be incurred from the cash back promotion.  The first completed booking will be count, regardless of the booking date.

• SGD 1,000 - SGD 1,999 Booking Value = SGD 80 Cash back

• SGD 2,000 - SGD 2,999 Booking Value = SGD 160 Cash back

• SGD 3,000 - SGD 3,999 Booking Value = SGD 240 Cash back

• SGD 4,000 - SGD 4,999 Booking Value = SGD 320 Cash back

• SGD 5,000 and above Booking Value = SGD 400 Cash back

5. The registered account name of PayNow must be matched with the registered name in your PPS Club and Solitaire PPS Club as well as the guest's name in the booking information. 

Terms and Conditions:

1. Qualifying booking value refers to the room rates and excludes any taxes and service fees related to the booking 

2. Qualifying booking must be booked via HoteLux and posted to the HoteLux account in order to qualify 

3. HoteLux reserves the right to request supplemental documentation from participants to verify the Cash Back Promotion. 

4. HoteLux may change the HoteLux Program including, but not limited to, rules, regulations, travel awards and special offers or terminate the HoteLux Program at any time and without notice.  

Elite: 1 HoteLux Point = 3 KrisFlyer miles

Redemption Options

• 4,000 HoteLux points = 12,000 KrisFlyer miles

• 5,000 HoteLux points = 15,000 KrisFlyer miles

• 6,000 HoteLux points = 18,000 KrisFlyer miles

Elite Plus: 1 HoteLux Point = 4 KrisFlyer miles

Redemption Options

• 4,000 HoteLux points = 16,000 KrisFlyer miles

• 5,000 HoteLux points = 20,000 KrisFlyer miles

• 6,000 HoteLux points = 24,000 KrisFlyer miles

1A Club: 1 HoteLux Point = 5 KrisFlyer miles

Redemption Options

• 4,000 HoteLux points = 20,000 KrisFlyer miles

• 5,000 HoteLux points = 25,000 KrisFlyer miles

• 6,000 HoteLux points = 30,000 KrisFlyer miles

1. Offer is not valid for HoteLux members who have participated in the HoteLux Status Match program or received an Elite Status Exception in the past. 

2. To request a HoteLux Status Match, a participant must be a member of HoteLux and hold an active account with KrisFlyer  and have an eligible elite level valid at the time of the status match application.  

3. Requests from members who otherwise meet the criteria for an Elite Status Match will not receive such status if the member already holds equivalent or higher status in the HoteLux Program.  

4. HoteLux reserves the right to request supplemental documentation from participants to determine Status Match eligibility. 

5. HoteLux reserves the right to rescind any Status Match granted, if during the course of an audit or investigation HoteLux determines that an individual is in violation of the HoteLux program rules. 

6. Through this offer, you will be able to qualify to a higher status level if you reach one of the published qualification thresholds for Elite Plus status. 

7. If you are unable to complete the qualifying stay requirement within the offer period, your matched HoteLux status will expire, and you may be returned to a lower earned Elite level, or general member status, at HoteLux's sole discretion. 

8. Participation does not guarantee Elite status. Matched status will expire after 1 year, unless the matched level or a higher level of status is earned or awarded prior to that date. 

9. Qualifying nights must be booked via HoteLux and posted to the HoteLux account in order to qualify. Qualifying nights will exclude those promotions rates which show zero in the system. Offer subject to change without notice. 

10. Customers who earn Elite Status through this promotion will have their accounts updated in the system within 5-7 business days of completion and posting of the outlined qualifying nights requirement for the status level matched to in HoteLux. 

11. Welcome points for HoteLux Elite or Elite Plus does not apply for members earned their status through the status match. 

12. Upon meeting the qualifying requirements to qualify for Elite Plus status through this offer, members will be awarded 2000 HoteLux Points, which will be credited to their account within 7-10 business days. Above points will not otherwise be awarded based on matched status or status reached through the HoteLux Elite Status Match challenge. 

13. Points accrued, awards and benefits issued are subject to change and are subject to the rules of the HoteLux program, including without limitation the Elite program (the "HoteLux Program"), which are expressly incorporated herein.  

14. HoteLux may change the HoteLux Program including, but not limited to, rules, regulations, travel awards and special offers or terminate the HoteLux Program at any time and without notice.  

15. HoteLux and its subsidiaries, affiliates and agents are not responsible for any products or services of other participating companies and partners.   

16. The accumulation of Elite or Elite Plus Status or any other status does not entitle members to any vested rights with respect to the HoteLux Program.  

17. All calculations made in connection with the HoteLux Program and/or the Elite Program, including without limitation the accumulation of points and the satisfaction of the qualification requirements of the Elite Program, and/or the revisions of calculations (including any estimates), will be made by HoteLux and HoteLux in their discretion and such calculations will be considered final.  

18. Information in this communication that relates to the HoteLux Program does not purport to be complete or comprehensive and may not include all the information that a member may believe is important and is qualified in its entirety by reference to all of the information on the hoteluxapp.com website and the HoteLux Program rules.